PDF Apps Support
Help with PDF Extractor, PDF Easy Combiner, PDF Easy Splitter and PDF Compressor Mini on their supported Apple devices.
Contact us
Email tinyfool@gmail.com. Include the app name and version, your device, the iOS, iPadOS or macOS version, what you tried and what happened. A screenshot of the error or a short set of reproduction steps helps.
Email PDF support ↗Please do not send payment card details, passwords or confidential PDFs. If a sample is needed, use a redacted or non-sensitive file.
Opening a PDF
Use the app’s document picker to choose your PDF. For a file stored in a cloud provider, make sure it has finished downloading and is available on the device. If one file fails, try a different PDF to determine whether the issue is specific to that document.
PDF Extractor: text, images and document conversion
Plain text extraction, embedded-image extraction and document conversion are separate workflows. Choose Word (DOCX), Markdown, HTML or RTF when you want a converted document, then review the preview before saving or sharing.
- Free plain text previews and exports include up to 3,000 characters.
- Free document conversion includes the first 3 original PDF pages in each supported format.
- Free standalone image export includes the first 20 supported embedded images.
- Power user removes these limits and includes page-range selection and copying selected text.
Conversion reflows content rather than reproducing the PDF layout exactly. OCR quality depends on the scan. An image that is part of a flattened scanned page may not be available as a separate embedded image. Some Markdown readers do not display embedded image data; try HTML for reading text and images together.
Explore PDF Extractor · Read the conversion guide
PDF Easy Combiner: merging documents
Check the input file order before combining. If the output does not match your expectation, confirm that all intended files were selected and reopen the saved output to inspect it. For a reproducible failure, tell us which step fails and whether it affects every PDF or only a particular file.
PDF Easy Splitter: extracting pages
Check the page range against the PDF’s actual page count. Printed page numbers inside a document can differ from the page positions shown by the app. Verify the exported file after saving.
PDF Compressor Mini: reducing file size
Compression results depend on the source PDF. A document that is already compact may have little room for further reduction. Review both file size and readability before using the compressed output; keep the source if you need to try another setting.
Purchases and restoring access
Use the app’s Restore Purchases option while signed in to the Apple Account used for the original purchase. If access is not restored, check your connection and tell us the app, platform and error message. Purchases for one PDF app do not automatically unlock another app.
Apple manages billing and refund requests. For billing assistance, visit Apple billing support.
Privacy
Document processing takes place on your device. Read our shared PDF Apps Privacy Policy for details about files, purchases, sharing and support communications.